Refund & Exchange

Product Refund 

Products sold are not entitle for refund. All products are stated measurement but there might be slightly 1cm - 3cm differences due to different stretchable quality of material. Customer has the responsibilities to check the measurement for best fit. All photos are edited, it may appear darker or lighter. Hence color of products from photos may varies but our photographer / editor will still try to remaining the color as same as the actual product color. By shopping on our online store, you are agree for the above terms and conditions.

Refund is allow if meet the following conditions :

  • Products must be unused and not washed
  • Customer have to bear shipping cost and send back to Bvera if the refund reason is due to product color varies or product not fit and money will added into your account credit for your next purchase only.
  • If defected products or stain are allow to refund without bearing any cost.
  • Customer must inform us and / or send out the item within 3 days period of time after receiving the item for refund purpose.

Refund is not allow if meet the following conditions :

  • Product color exchange.
  • Doesn't like the actual product and want to exchange.

Steps For Refund

  • Take a picture of the defect item
  • Send to our customer service Instagram : bvera_official
  • Provide the defect item photo and your Order ID .

 Promotion item or store credit are not refundable :

  • Gift cards
  • Voucher
  • Store Credit
  • Cash Rebate

(Bvera reserves the right to make changes of above terms and conditions without prior notice.)